BOOKING TERMS & CONDITIONS FOR SPECIALIST SHORT COURSES, JEWELLERY WORKSHOPS AND MASTERCLASSES
1. FEES
Full Payment of the course fees must be received prior to the commencement of the course. Your place on the course is not guaranteed until full payment is received.
2. PAYMENT
Depending on the course the fees shall be paid online via K2 website or via bank transfer, in which case you will receive an invoice via email. The payment via bank transfer is required within 7 days from the date the invoice was issued. Confirmation of your place will be send by email within 48 hours of payment being received.
3. CANCELLATION BY YOU
If you wish to cancel your place on the course, you should contact us as soon as possible.
If we can fill your space with a suitable candidate, we will give you a refund, minus an administration fee of £50.
If there is no replacement found, unfortunately we will not be able to refund any course fees.
4. CANCELLATION BY US
Please note that courses have minimum attendance levels and may be cancelled if too few bookings are received.
4.1 We reserve the right to:
a) Amend and cancel courses
b) Substitute tutors and lecturers
c) Change location of the course
4.2 If we cancel the course, we shall endeavour to give you at least one week’s notice and you will have the option of transferring to another course or of having a full refund of the course fee.
4.3 We will not be liable for any losses (including but not limited to travel and accommodation costs) arising as a consequence of any cancellation or modification as set out above beyond the cost of the course fee.
5. NON-ATTENDANCE
5.1. Non-attendance of a class or classes due to illness or for personal or for professional reasons does not provide the right to refunds, extra tuition or a transfer.
5.2. However in such an event we will consider all the circumstances and take such action that we consider to be fair and reasonable.
5.3. Please note that if alternative options are offered there may be an additional administrative charge.
5.4. Please let us know ahead of time about any planned absences as this will help us accommodate your preferred make-up sessions dates. You must arrange your make-up sessions within the same term.
6. STUDENT CONDUCT
Students are expected to conduct themselves in a professional manner and to recognise that other students also require support and assistance. If a student becomes persistently disruptive, we may, at our discretion ask the student to leave the course.
7. REFUND POLICY
We work hard to ensure that students’ expectations towards the learning goals and course aims are met. In case of dissatisfaction, we will not be able to refund the course fees.
BOOKING TERMS & CONDITIONS FOR DIPLOMA & CERTICATE COURSES
Candidates wishing to enrol on the diploma or certificate courses first must be approved and accepted on the course via the enrolment process, which includes an interview.
1. FEES
Full Payment of the course fees must be received prior to the commencement of the course. Your place on the course is not guaranteed until full payment is received.
1.1 Any request to change the mode of study from full-time to part-time after enrolment will incur an administrative fee of £100.
2. PAYMENT
Fees shall be paid via bank transfer. You will be sent an invoice and the payment is required within 7 days of the invoice date. Confirmation of your place will be send by email within 48 hours of payment being received.
Payments for the one-year diploma program can also be made prior to each term in three instalments.
2.1 A signed payment agreement must be completed prior to the start of the first term where instalment payments are selected.
2.2 Any request to change an agreed payment plan after enrolment will incur an administrative fee of £50 and is subject to approval.
2.3 Late instalments may be subject to interest charges, applied at a rate of 4% above the Bank of England base rate.
3. CANCELLATION BY YOU
If you wish to cancel your place on the course, you should contact us as soon as possible.
If we can fill your space with a suitable candidate, we will give you a refund, minus an administration fee of £100.
If there is no replacement found, unfortunately we will not be able to refund any course fees.
3.1 If a student withdraws or drops out after the start of a term, no refunds will be issued for that term or any remaining sessions.
4. CANCELLATION BY US
Please note that courses have minimum attendance levels and may be cancelled if too few bookings are received.
4.1 We reserve the right to:
a) Amend and cancel courses
b) Substitute tutors and lecturers
c) Change location of the course
4.2 If we cancel the course, we shall endeavour to give you at least one week’s notice and you will have the option of transferring to another course or of having a full refund of the course fee.
4.3 We will not be liable for any losses (including but not limited to travel and accommodation costs) arising as a consequence of any cancellation or modification as set out above beyond the cost of the course fee.
4.4 In the event of unforeseen circumstances, including but not limited to accidents or medical emergencies requiring immediate attention (e.g. accompanying a student to A&E), we reserve the right to close the school temporarily. In such cases, affected sessions will be rescheduled where possible.
5. ATTENDANCE POLICY
5.1 Students are expected to attend a minimum of 75% of scheduled sessions to remain eligible for course progression or certification.
5.1. Non-attendance of a class or classes due to illness or for personal or for professional reasons does not provide the right to refunds, extra tuition or a transfer.
5.2. However in such an event we will consider all the circumstances and take such action that we consider to be fair and reasonable.
5.3. Please note that if alternative options are offered there may be an additional administrative charge.
5.4. Please let us know ahead of time about any planned absences as this will help us accommodate your preferred make-up sessions dates. You must arrange your make-up sessions within the same term.
6. TERM ATTENDANCE REQUIREMENT
6.1 If a student chooses not to attend a term for any reason, full course fees for that term remain payable. No refunds, transfers, or credits will be given.
6.2 Non-attendance of a term will result in the student being unable to complete all required units of the course. As a result, the student may not be eligible to receive certification from Qualification Scotland.
6.3 It is the student’s responsibility to attend and complete all required units. The school accepts no responsibility if certification is not awarded due to unit non completed and passed.
7. STUDENT CONDUCT
Students are expected to conduct themselves in a professional manner and to recognize that other students also require support and assistance. If a student becomes persistently disruptive, we may, at our discretion ask the student to leave the course.
8. REFUND POLICY
We work hard to ensure that students’ expectations towards the learning goals and course aims are met. In case of dissatisfaction, we will not be able to refund the course fees.
PAYMENT DETAILS
Paying by bank transfer. Please refer to your invoice for current bank details.
If you have any questions regarding Terms&Conditions please email us: